Privacy Policy Hotel Borgo San Felice


This page contains a description of the policies for managing the website in regard to processing the personal data of the users who visit the site and their privacy. This information is provided pursuant to article 13 of Italian and European Privacy Code, Legislative Decree no. 196/2003 and GDPR 679/2016 – Laws concerning the Protection of Personal Data and the individuals who interact with the web services of Hotel Borgo San Felice, which is accessible by telematics means through the following web address:


which corresponds to the home page of the official website of Hotel Borgo San Felice, Loc. San Felice, 53019 Castelnuovo Berardenga (SI).
This informative note is provided only for the aforementioned website and not for other websites eventually accessed by the user through links.

Following access to this website, data pertaining to persons that are identified or identifiable may be processed. The “Data Controller” of the personal data collected following a visit to our website or any other data used for providing our services is Borgo San Felice Srl, Mr. Danilo Guerrini, Loc. San Felice, 53019 Castelnuovo Berardenga (SI). The General Data Processor Coordinator for data processing is Mr. Massimo Bruno, who can be contacted at privacy@borgosanfelice.it.

The processing operations related to the web-based services that are made available via this website [physically "hosted" by Blastness S.R.L., Galleria del Corso,2 - 20122 - Milano (www.blastness.com) are carried out at the aforementioned office of the Data Processing Office exclusively by technical staff in charge of said processing, or else by persons tasked with such maintenance activities as may be necessary from time to time.

The personal data obtained from the users who submit hotel reservation requests or through informative material (informative notes, newsletters, registration, etc) is used only to carry out the services or assistance requested and is not transmitted to third parties, except in the following possible cases:
• Business partners of Borgo San Felice Srl, to whom Borgo San Felice transmits the data exclusively in order to avoid on-line reservations, among which Blastness S.R.L. and Relais & Châteaux and e Onyx CenterSource;
• Persons, companies or professional offices who lend assistance and consulting services to Hotel Borgo San Felice concerning accounting, administrative, legal, financial and tax matters;
• Subjects who are authorized to have access to the data by law or through requests by the authorities;


Navigational data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.

This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment.

These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

Data voluntarily provided by the user

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).

Data will be retained only for enrollment request for any marketing or specific to send the newsletters or special offers and will not be disclosed to anyone.
Data will be stored only for any markings on specific requests or to send you newsletters or special offers and will not be disclosed to anyone

The personal information regarding the individual who visited the website is not collected or used. The visitors remain anonymous. The only exception to this rule concerns the information for personal identification needed to fulfill the contractual obligations of reservations on behalf of the user.


In the event of reservations made through the website, the user must provide his name, address, telephone number and information regarding the payment manners and credit card used. Borgo San Felice Srl will use said information only to process the reservations and to send specific information, which is relevant to the confirmation of said, such as a receipt, the reservation code and the conditions.
The information provided will not be used for marketing purposes and will not be sold, transmitted, given by contract or sent to third parties an any way, with the exception of our provider of on-line reservation services, Blastness S.R.L., Galleria del Corso,2 - 20122 – Milano - ITALY (www.blastness.com)] and Relais & Châteaux Entreprise, 58-60, Rue de Prony - 75017 Paris – FRANCE (www.relaischateaux.com), or to the intermediary for commission payments Worldwide Payment System S.A.U dba Onyx CenterSource, INSUR Bldg. Diego Martínez Barrio 10, 4th floor, 41013 Seville - SPAIN (https://www.payments.onyxcentersource.com) to whom elaboration of the reservations is entrusted to, only for online reservations purposes.
In any event, the administrator of the website guarantees the use of scrupulous procedures in order to protect the navigational data and the use of particular precautions to protect the data pertaining to the credit card, which is provided during on-line reservations.
The credit card data used for booking will be automatically unavailable at the end of the stay.

Site visitors can register for our newsletter service. By registering, the user's e-mail address will automatically be included in a list of contacts to which e-mail messages will be sent. The newsletter will be containing periodic updates with commercial and promotional information relating to initiatives, events or promotions of the data controller. To subscribe to the newsletter, you can use the registration forms on the site by entering your name and e-mail address. The information supplied with the registration form will be only used to sending our newsletter via e-mail and will not be disclosed to third parties. The newsletters will be sent through the Mailchimp platform owned by "The Rocket Science Group LLC" (Atlanta, USA), and data will be processed through the CRM platform provided by Ingenia Direct s.r.l. (www.ingeniadirect.com) with servers located at OVH (Strasbourg - SBG3) – FRANCE, acting as data processor and sub-processor.

Personal Data Processing Collected From Curriculum Vitae

The Borgo San Felice Srl accept Personal Curriculum Vitae of possible candidates via e-mail in PDF format. Providing spontaneous and voluntary of the Curriculum Vitae data will be considered as implicitly informed consent by the data subjects for personal data processing contained, only following the purposes related to the selection of potential candidates.
The data processed for the purpose of selection of candidates are personal useful to search for the particular profile. In general, the nature of the data is normal, except in some cases where you may indicate any sensitive data necessary to identify the specific requirements of the regulations, such as specifying a particular protected classes, the suitability for certain jobs and / or start-ups required. These particular data will be processed with explicit consent of the data subject to the processing of such personal data for one or more specific purposes;
The provision of data relating to the selection of candidates is required. Any refusal to provide such data makes it impossible to perform an orderly selection and the possible recruitment. The data in question will not be disclosed to anyone.

General Rules for providing the CV

Any CV received spontaneously, replying to a job advertisement, will be stored directly by person in charge of the processing in accordance with the safety guidelines of personal data adopted in compliance with the minimum security measures ex Annex "B " of the Code. These will be printed only on a meeting and a conversation with the data subject. After the interview, if the candidate is not selected, the CV will be deleted and / or destroyed.
In all other cases, after a short period of time and after the talks and after the trial period (60 days) CVs will be deleted from the PC and, if printed, they will be destroyed.
The Curriculum Vitae considered interesting will be subject to protection and in any case eliminated within three years of collection.
To send Curriculum Vitae use the following addresses:
• Human Resources Dpt, Borgo San Felice Srl, Loc. San Felice, 53019 Castelnuovo Berardenga (SI)
• E-mail: recruitment@borgosanfelice.it

According to the provisions set forth in art. 5 par. 1 lett. e) of the Regulation (EU) 2016/679, collected personal data shall be kept in a form which permits identification of data subjects for a period not exceeding the purposes for which the personal data were collected and subsequently processed.
Data retention periods depend on the purposes of the processing:
• purposes related to technical navigation data for the correct functioning of the website: retention only for the related session, after which the data are deleted;
• purpose of reply to info request/services supply request (up to 12 months for contact requests ; 10 years for administrative / accounting / financial documentation relating to the provision of a service);
• data collection for staff recruitment (up to 36 months);
• newsletter, marketing or promotional communications in general (24 months - until withdrawal of consent); • purpose of administrative / accounting / financial management: 10 years as as required by law for the conservation of administrative / accounting / financial documentation.


In this website we are applied proprietary and third-party cookies technologies for different purposes, including ensuring a better browsing experience, computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Blastness and Relais & Châteaux/SABRE, respectively the website hosting maintenance and hotel booking service provider.

Description of the cookie mechanisms adopted:

For the cookie technologies description in use and for the choice of cookies for browsing, refer to the link on the home page. Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.


Personal data is not transferred to non-EU third countries, in compliance with the provisions of Chapter V of the RGPD 679/2016, except for any cases described above where for transfers to the USA it takes place on the basis of an adequacy decision of the EU Commission vs third country or an International organization (Article 45 GDPR), particularly the decision on the adequacy of the protection provided by the EU-U.S. Privacy Shield of 12 July 2016.


Subject to the specifications made with regard to navigation data, users are free to provide the personal data listed in the request forms of Borgo San Felice or referred to in contacting the hotel in order to provide CV, to make on-line reservations or to request delivery of information materials and other communications. Failure to provide such data may entail the failure to be provided with the items requested.


Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected. Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.


You may contact the Data Controller at any time to exercise your rights as provided for in Chapter III GDPR 679/2016, in particular, the right to obtain confirmation as to whether or not personal data concerning him exist and the logic applied to the processing, the right to ask for their integration, the right to object to their processing on legitimate ground, and the right to request rectification, updating, erasure (right to be forgotten) or blocking of data that have been processed unlawfully, the right to obtain a copy of the personal data being processed as well as the right to data portability to another controller. The requests should be sent to:
• Borgo San Felice Srl, Loc. San Felice, 53019 Castelnuovo Berardenga (SI), or at email address
(privacy@borgosanfelice.it). The Data Protection Officer DPO e-mail contact is: dpo@borgosanfelice.it
Furthermore, it is to exercise the right to lodge a complaint with the Privacy Supervisor Authority, according to the law.


If a data subject considers that the processing of personal data relating to him or her as performed via this website infringes the Regulation, he or she has the right to lodge a complaint with the Garante pursuant to Article 77 of the Regulation, or else to bring a judicial proceeding against the Garante pursuant to Article 79 of the Regulation.

To consult the Allianz Group Privacy Policy, click HERE


This reporting channel gives all persons working for Allianz as well as all external stakeholders the opportunity to confidentially report suspected violations of laws, regulations or internal rules. Your report will be handled in strictest confidentiality and can be made completely anonymously, if preferred.

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